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Returns & Exchanges


We are happy to accept returns within a 14 day period from you receiving the goods.

If you happen to change your mind, we are able to provide you with a store credit of the value of the product(s) excluding cost of shipping. We do not refund for change of mind. All exchanges and refunds must be kept in new condition without any damage and in the original packaging. Unfortunately we do not reimburse shipping costs. 

We only refund items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at hello@alphabub.com.au and send your item to: PO BOX 715, Dee Why, NSW, Australia, 2099.

To help ensure we manage your return or exchange in the fastest turn around, please notify us at hello@alphabub.com.au prior to shipping any items.